“The Citrix SSL Server you have selected is not accepting any connections”. Please contact system administrator for further assistance”. “The published resource is not available currently. To troubleshoot the issues, follow the next steps based on the error messages.
#Citrix receiver windows windows#
When attempting to connect to an Application or Desktop using Citrix Receiver for Windows 4.12, you may see connection failures possible related to the new Crypto Kit updates. Please be ready to supply this information to your Citrix support representative when requested. TLS and DTLS network traffic should be captured at the client device, Citrix NetScaler Gateway, and VDA (if possible). If these troubleshooting steps do not resolve your issue, please use a network tracing tool such as Wireshark to capture TLS and DTLS network traffic. In addition, this article is intended for system administrators. It also provides troubleshooting steps for each issue. This article discusses error messages that may occur while launching TLS or DTLS encrypted sessions when using the Citrix Receiver for Windows 4.12 and describes the possible causes of each error message. Non-admin users must contact their company's Help Desk/IT support team and can refer to CTX297149 for more information.
This article is intended for Citrix administrators and technical teams only.